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Save to favourites · Updated May 2026

Emergency numbers in Israel

In case of immediate danger: Ambulance 101 · Police 100 · Fire brigade 102. Below you will find all useful numbers for French speakers in Israel.

🚨Life-threatening emergenciesVital

Magen David Adom (national EMS)

מגן דוד אדום
101

Israel's national ambulance and first-aid service.

When to call
Serious accident, collapse, chest pain, stroke, childbirth, loss of consciousness.
24/7Hebrew, English, Russian

💡 Give your exact address and the patient’s age; if you prefer French, ask for it right away.

Official website
🚨Life-threatening emergenciesVital

Fire & Rescue

כבאות והצלה
102

Firefighting and technical rescue services.

When to call
Fire, suspicious smoke, major gas leak, trapped person, serious traffic accident.
24/7Hebrew, English
🚨Life-threatening emergenciesVital

Israel Police

משטרת ישראל
100

National police emergency number.

When to call
Assault, burglary in progress, road accident with injuries, missing person, immediate threat.
24/7Hebrew, English, Russian

💡 WhatsApp can be used for discreet reporting (e.g. cases of domestic violence).

🏥Health

Terem (private urgent care)

טרם
*1010
Other numbers
  • +972-1-700-509-911

Network of private urgent-care clinics, an alternative to hospital ER.

When to call
Non-life-threatening emergency: fracture, wound needing stitches, high fever in a child, severe pain.
24/7 (depending on the centre)Hebrew, English, sometimes French

💡 Much faster than a hospital ER. Partly reimbursed by some supplementary health plans.

Official website
🏥Health

Poison Control Centre

מרכז המידע הארצי לרעלים

National toxicology information centre (Rambam, Haifa).

When to call
Accidental ingestion of medication or a household product, bite, suspicious sting, chemical exposure.
24/7Hebrew, English
🏥Health

Kupot Holim medical hotlines

*2700
Other numbers
  • Clalit: *2700
  • Maccabi: *3555
  • Meuhedet: *3833
  • Leumit: *507

Medical hotline of your health fund (Kupat Holim).

When to call
Phone medical advice, urgent prescription, referral to the ER.
Varies by HMO, often 24/7Hebrew, English

💡 The number depends on your health fund. See also /annuaire-medecins for a French-speaking doctor.

🔒Safety & incidents

Home Front Command (Pikud HaOref)

פיקוד העורף
104

Home Front Command — alerts and instructions for rockets, missiles and chemical attacks.

When to call
Questions about shelters, instructions during an alert, damage caused by a strike.
24/7Hebrew, English, Russian

💡 The official "Home Front Command" / "Pikud HaOref" mobile app is recommended for all residents.

Official website
🔒Safety & incidents

National Cyber Directorate

מערך הסייבר הלאומי
119

Report a cyber-attack, online fraud or digital identity theft.

When to call
Account hacking, ransomware, online banking fraud, phishing.
Business hoursHebrew, English
Official website
🔒Safety & incidents

Assurances Israel claims line

For a claim covered by a policy taken out through our brokerage.

When to call
Car accident, water damage, theft, fire, death, long hospitalisation.
Mon–Thu 9am–6pmFrench, Hebrew, English

💡 Outside business hours, contact your insurance company directly with your policy number.

Official website
🇫🇷French-speaking consulates

🇫🇷 French Consulate in Tel Aviv

Other numbers
  • Citizen emergencies: +972-50-378-3300

Consular section of the French Embassy for French nationals.

When to call
Lost passport, arrest, serious hospitalisation, death, repatriation, civil status.
Mon–Thu 8:30am–1pm, Fri 8:30am–12pmFrench, Hebrew

💡 Register on the “Français de l’étranger” list to make contact easier in a crisis.

Official website
🇫🇷French-speaking consulates

🇫🇷 French Consulate in Jerusalem

Consulate General of France in Jerusalem.

When to call
French citizens living in Jerusalem or the West Bank. Same services as Tel Aviv.
Mon–Thu 9am–1pm, Fri 9am–12pmFrench, Hebrew, Arabic
Official website
🇫🇷French-speaking consulates

🇧🇪 Embassy of Belgium

Other numbers
  • Emergencies: +972-50-695-1880

Belgian embassy and consulate in Tel Aviv.

When to call
Belgian citizens in Israel.
Mon–Fri 9am–1pmFrench, Dutch, English
Official website
🇫🇷French-speaking consulates

🇨🇭 Embassy of Switzerland

Other numbers
  • Helpline 24/7: +41-800-247-365

Swiss embassy in Tel Aviv (Bat Yam).

When to call
Swiss citizens in Israel.
Mon–Thu 9am–12pm, Fri 9am–11amFrench, German, Italian
Official website
🇫🇷French-speaking consulates

🇨🇦 Embassy of Canada

Other numbers
  • Emergencies 24/7: +1-613-996-8885

Canadian embassy in Tel Aviv.

When to call
Canadian citizens in Israel.
Mon–Thu 8:30am–1pmFrench, English, Hebrew
Official website
🇫🇷French-speaking consulates

🇱🇺 Consulate of Luxembourg

Honorary consulate of Luxembourg in Tel Aviv.

When to call
Luxembourg citizens in Israel.
By appointmentFrench, German, Hebrew
🔧Practical services

Electricity — Israel Electric Corp.

חברת החשמל
103

National electricity company — outages, faults, connections.

When to call
Power cut, dangerous exposed wire, meter problem.
24/7Hebrew, English
Official website
🔧Practical services

Gas emergency

109
Other numbers
  • SuperGas: *9090
  • PazGas: *4515
  • Amisragas: *3000
  • Dorgaz: 1-800-700-700

Domestic gas leak or failure.

When to call
Smell of gas, leak, faulty stove/water heater. Dial 109 first (general emergency).
24/7

💡 If there is a leak: ventilate, do not switch anything on or off, leave and call from outside.

🔧Practical services

Water (depending on your city)

106
Other numbers
  • Tel Aviv (Mei Avivim): *6678
  • Jerusalem (Hagihon): 1-800-22-23-24
  • Haifa (Mei Karmel): 1-800-31-31-31
  • General municipality number: 106

Water cut, leak on the public network, sewage problem.

When to call
Prolonged water cut, leak in the street, sewage backflow, non-drinkable water.
24/7

💡 106 is your municipality’s general number — it will redirect you.

🔧Practical services

Bezeq (landline)

בזק
199
Other numbers
  • *166

Israel’s incumbent landline telephone company.

When to call
Landline fault, Bezeq ADSL/fibre internet.
Business hoursHebrew, English
Official website
🤝Support & helplines

ERAN — Emotional support & suicide prevention

ער"ן
1201
Other numbers
  • English: 03-5201111
  • Russian: 1201 then press 1

Free, anonymous helpline — psychological support and suicide prevention.

When to call
Emotional distress, dark thoughts, grief, anxiety, depression, isolation.
24/7Hebrew, English, Russian

💡 Trained volunteers. Guaranteed anonymity.

Official website
🤝Support & helplines

Noa — Domestic violence

נעה
1202
Other numbers
  • Male victims: 1203
  • Minors: 105

Emergency line for victims of domestic violence (women).

When to call
Physical, psychological, economic or sexual violence by a partner.
24/7Hebrew, Arabic, Russian

💡 105 is dedicated to minors at risk. Full confidentiality.

Official website
🤝Support & helplines

Centre 105 — Children at risk

105

National line to report or seek help for a child at risk.

When to call
Abuse, neglect, assault on a minor, cyberbullying of a minor.
24/7Hebrew, English, Arabic
🤝Support & helplines

Al-Sam — Addictions

אל-סם

Organisation supporting people with addictions (drugs, alcohol, gambling).

When to call
You, a loved one or a child struggling with addiction.
Mon–Thu 9am–10pmHebrew, Russian, Arabic
Official website

Claim covered by your insurance?

Our team helps you compile the file and negotiate compensation with your insurance company. During business hours, otherwise contact the emergency services listed above first.